Shipping and Delivery Policy
Last Updated: December 27, 2025
HumnAI provides digital services and subscription-based plans. Since we do not sell physical goods, the following digital delivery terms apply:
1. Mode of Delivery
All services are delivered digitally via the internet. There is no physical shipping of any goods.
- AI Services: Access to AI features is granted immediately upon successful payment confirmation.
- Human Expert Tasks: Completed files, documents, reports, or media will be delivered Directly through the HumnAI dashboard.
2. Delivery Timeline
The timeline for service delivery depends on the nature of the request:
- Subscriptions: Activated instantly after payment.
- Standard Tasks: Typically delivered within 24 to 48 hours from the time the task is accepted by our team.
- Complex Tasks: For larger projects (e.g., full video editing, detailed research), the timeline will be discussed and agreed upon before work begins.
3. Potential Delays
While we strive to meet all deadlines, please note:
- High Traffic: During periods of high demand, Human Expert services may experience slight delays. We appreciate your patience in such scenarios.
- Holidays/Weekends: Task processing might be slower on weekends or public holidays.
4. Contact
If you have not received your service or access within the stipulated time, please contact us at humnaiapp@gmail.com