Cancellation and Refund Policy

Last Updated: December 27, 2025

At HumnAI, we strive to provide the best AI and Human Expert services. Please read our policy carefully before subscribing.

1. Consult Before Purchase

Since we offer "Custom Tasks on Demand," the scope of work can vary significantly. To avoid disputes:

  • We strictly recommend that you contact our Human Expert Team to discuss your specific requirements before buying a plan.
  • Ensure that your task falls within the budget and capabilities of the plan you intend to purchase.
  • We do not provide illegal services; requests for such services will be declined without refund.

2. No Refund Policy

Since HumnAI provides instant access to digital services and AI credits, we do not offer refunds once a payment is confirmed. All sales are final.

We work with a limited budget per plan to pay our human experts. Therefore, once funds are allocated, they cannot be reversed.

3. Cancellation of Subscription

You can cancel your subscription at any time via your account settings.

  • Upon cancellation, you will not be charged for the next billing cycle.
  • You will continue to have access to your plan benefits until the end of your current paid period.

4. Contact Us

If you face any technical issues or believe there was a billing error, please contact our support team at humnaiapp@gmail.com.